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Delivery Policy

Service Delivery Timeframes

SocialPanda provides a range of services, each with its own estimated delivery time depending on order size and type.

Standard Delivery Times

  • Instant Services: Most orders begin within 0-6 hours after successful payment confirmation.
  • Standard Services: Delivery completed within 24-72 hours of order placement
  • Large Volume Orders: Orders exceeding 10,000 units may require 3-7 business days for full completion.
  • Premium Services: Specialized services can take 7-14 business days, depending on platform requirements.
  • Social Media Accounts: hese services may require up to 30 business days, depending on available stock and platform verification times.

Delivery Process

  1. Order Confirmation: You will receive an instant confirmation email upon successful payment.
  2. Processing: Orders are automatically added to our secure delivery queue and start processing within the timeframe stated above.
  3. Delivery Tracking: OYou can monitor your order progress through your SocialPanda account dashboard or by contacting our support team for updates.

Delivery Guarantees

  • We guarantee delivery initiation within 24 hours for all standard services.
  • Full order completion within the specified timeframes listed above.
  • If your order experiences unexpected delays, you may qualify for expedited processing or a partial refund, depending on the situation and at SocialPanda’s discretion.

Platform-Specific Considerations

  • Delivery times may vary depending on individual platform policies, algorithms, and current activity levels.
  • Temporary delays can occur during high-traffic periods, platform maintenance, or algorithmic changes.
  • Orders placed during weekends or public holidays may experience slight delays but will be processed promptly once operations resume.

Delivery Verification

  • Delivery is considered complete once the ordered quantity has been successfully delivered to the specified social media account or link.
  • Customers must report any discrepancies (such as missing or dropped services) within 7 days of the order date for review and resolution.

Delayed or Failed Delivery

  • If delivery is delayed beyond stated timeframes, customers should contact support immediately.
  • We will investigate all delivery issues and provide resolution within 24 hours.
  • In cases of platform restrictions or account issues preventing delivery, alternative solutions will be offered.